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staff

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Leadership

Managing staff absenteeism

Unauthorised absence can impact on a company and must be dealt with.

13 Oct 2015 , 900 Min Module

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Leadership

Support the personal development of staff

Look to match staff development to changing business needs

12 Oct 2015 , 900 Min Module

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Staff safety: working with addicts

Looking at how to deal sensitively with customers who have dependence issues

21 Apr 2015 , 1 Min Article

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Staff safety: difficult customers

The customer is always right, even when they're wrong.

01 Mar 2015 , 1 Min Article

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