This site is intended for Healthcare Professionals only

Management problem solving

Advice on planning and productivity.

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Covid-19: SSP rule changes explained

Like much else, coronavirus has changed how the statutory sick pay regime is administered, as well as the level of coverage.

08 Jul 2020 , 2 Min Article

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Proof positive for hub and spoke

The mechanics of hub and spoke remain concerning for many, but the automation behind it has proven its worth for pharmacies of all sizes during the pandemic.

08 Jul 2020 , 3 Min Article

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Do you delegate responsibly?

Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.

18 Jun 2020 , 5 Min Module

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Building resilience in the workplace

With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.

18 Jun 2020 , 4 Min Module

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Managing change effectively

Change is constant, but how much time do you spend planning and managing it? Do you adapt to change, or transition to it?

12 Sep 2019 , 5 Min Module

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How to build resilience at work

With the pace of life so fast, can you learn how to manage it?

04 Jul 2016 , 900 Min Module

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Compelling outcomes for change

Set the right goals for your pharmacy and work towards them.

31 May 2016 , 900 Min Module

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Project management €“ is it an art or science?

Drive through new plans with great project management skills

31 May 2016 , 900 Min Module

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Negotiation skills

Use negotiation techniques to help to achieve your objectives.

31 May 2016 , 900 Min Module

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A business checklist

Use this to review your pharmacy business: finance, customers and operations

31 May 2016 , 900 Min Module

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Managing stress

Key steps to managing stress in the pharmacy workplace

31 May 2016 , 900 Min Module

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Managing poor performance

Action must be taken to tackle an employee's poor performance

31 May 2016 , 900 Min Module

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A training plan for your community pharmacy

Keep pharmacy team training on track with a tailored plan

31 May 2016 , 900 Min Module

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Managing staff absenteeism

Unauthorised absence can impact on a company and must be dealt with.

31 May 2016 , 900 Min Module

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Supporting staff to take on more

The manager of a business must know when to delegate power to their employees.

11 May 2016 , 900 Min Module

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Act now to lead change

How do you prepare for the process of change?

05 May 2016 , 900 Min Module

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