This site is intended for Healthcare Professionals only

customers

P3 advice.jpg
Customer service

Structured questioning at the counter

This looks at the process of questioning for giving advice or recommending a product

13 Oct 2015 , 900 Min Module

difficult customer_summary.jpg

Staff safety: difficult customers

The customer is always right, even when they're wrong.

01 Mar 2015 , 1 Min Article

Change privacy settings