Communication

CNS conditions

This module supports pharmacists when consulting with patients who have been prescribed Parkinson's medication for the first time.

04 May 2022 , 20 Min Module

Practice

This module supports pharmacists when consulting with patients prescribed a medicine for the first time.

16 Mar 2022 , 20 Min Module

This CPD module focuses on the key leadership skills for new managers, although experienced managers could use it for self-reflection.

07 Jan 2022 , 60 Min Module

Make the most of customer interactions with this CPD module.

01 Dec 2021 , 60 Min Module

Constructive feedback can be important in improving team morale, find out more with this CPD module.

03 Nov 2021 , 60 Min Module

People skills

Effective listening is a key skill for everyone working in pharmacy, find out more with this CPD module.

05 Sep 2021 , 60 Min Module

Improved product knowledge and communication skills will lead to better outcomes in patient consultations

26 Sep 2016 , 900 Min Module

Business environment

This CPD module explains why leadership is important and describes the attributes of a good leader

16 May 2016 , 900 Min Module

Customer service

This Professional Assistant: Service Excellence module focuses on the WWHAM questions.

24 Jun 2015 , 5 Min Module