Adding value in practice
Adding value in practice
Consider the following scenario. How could you add value when advising this customer?
What would you advise?
Select your answer from below
Recommend Canesten Thrush External Cream 2% (clotrimazole 2%)
Although effective for symptom relief, another option may be more appropriate
Recommend Canesten Thrush Duo (150mg fluconazole oral capsule, 2% clotrimazole external cream) and give advice on when to see her GP
Effective for symptom relief and useful advice, but you are not making her aware of other products that might help her
Recommend Canestest so she can check if she has thrush or bacterial vaginosis (BV)
She has had thrush before and knows that it is thrush, so this is not the most appropriate choice
Recommend Canesten Thrush Duo (150mg fluconazole oral capsule, 2% clotrimazole external cream), an effective treatment for thrush. Ask her whether she is aware of other products in the range such as an intimate wash to soothe the area and probiotics that may help prevent recurrence of her symptoms
This option offers a product for symptom relief, gives additional advice and introduces Miss Stevens to some products that she may find useful but isn't aware of.