Adding value in practice
You can use this scenario as an example to discuss with your team.
What option would your team select?
Select your answer from below
Recommend Canesten Thrush External Cream 2% (clotrimazole 2%)
Although effective for symptom relief, another option may be more appropriate
Recommend Canesten Thrush Duo (150mg fluconazole oral capsule, 2% clotrimazole external cream)
This is an effective treatment for thrush, but the customer is not given any information about other products that might help her
Recommend Canestest so she can check if she has thrush or bacterial vaginosis (BV)
She has had thrush before and knows that it is thrush, so this is not the most appropriate choice
Recommend Canesten Thrush Duo (150mg fluconazole oral capsule, 2% clotrimazole external cream), an effective treatment for thrush. Ask her whether she is aware of other products in the range such as an intimate wash to soothe the area and probiotics that may help prevent recurrence of her symptoms
This option offers a product for symptom relief, gives additional advice and introduces Miss Stevens to some products that she may find useful but isn't aware of.