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Learning scenario

A man comes into the pharmacy with his son, aged 11. His son has been complaining of a sore throat for the last few days, which is making it difficult for him to eat. He has a football match coming up and wants to feel better so he can play. He is not taking any other medicines and has no known allergies.

What would you recommend? Please note there is more than one correct answer.

Recommend Difflam Sore Throat Rinse

Recommend Difflam Sore Throat Rinse – incorrect.

This product is not suitable as he is only 11 years old.

Recommend Difflam Lozenges

Recommend Difflam Lozenges – correct.

This product will provide fast relief and is suitable from the age of 6 years.

Refer to the GP

Refer to the GP – incorrect.

Products from the Difflam range are suitable to provide pain relief for a sore throat that has been present for less than 1 week.

Recommend Difflam Throat Spray

Recommend Difflam Throat Spray – correct.

This product will provide fast, direct relief and is suitable for adults and children.

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Product information

Difflam 3mg Lozenges – Lemon Flavour (benzydamine hydrochloride)
Legal category: (P) Cost: £4.24 excluding VAT
Click here for SPC

Difflam 3mg Lozenges – Orange-Honey Flavour (benzydamine hydrochloride)
Legal category: (P) Cost: £4.24 excluding VAT
Click here for SPC

Difflam™ 0.15 % w/v Spray (benzydamine hydrochloride)
Legal category: (P) Cost: £4.24 excluding VAT
Click here for SPC

Difflam™ Sore Throat Rinse (benzydamine hydrochloride)
Legal category: (P) Cost: £4.24 excluding VAT
Click here for SPC

Difflam™ Oral Rinse (benzydamine hydrochloride)
Legal category: (P) Cost: £4.24 excluding VAT
Click here for SPC

UK-DIFF-2024-00040 August 2024

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