When to refer

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When to refer

Some customers will need to be referred to the pharmacist for further advice. This includes customers who:

Have not had hayfever before
Are pregnant or breastfeeding
Are taking other medication
Also suffer from asthma
Have unsuccessfully tried an OTC treatment or are suffering unwanted side effects
Report wheezing, breathlessness or a feeling of tightness in their chest
Report sinus pain, headache or a yellow/green nasal discharge.

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