• Take time to look at the services you offer, and their current uptake.
• Are there times when the consultation room is not being used?
• What could be done with that time?
• Observe how your team recommend services for a few days. Give them feedback on areas for improvement.
• Discuss with the team ways to increase service uptake or ask for ideas about what else could be done with the space instead.

There are a number of options to increase the use and potential revenue from the consultation area(s) in the pharmacy. This is an ideal opportunity for enhancing the health and wellbeing of customers by offering a range of professional services and making sure that customers are aware of what the pharmacy team can offer.