Having the ability to articulate a compelling vision for the future can be a key leadership skill.

Communicating this vision with passion and commitment can inspire others, and provide purpose and meaning to work activities, thereby increasing commitment and promoting change.

People like to work for a business that makes a difference, and the leader is the best person to help team members connect what they do in the pharmacy with the impact it has on customers and the local community.

For example, if the pharmacy vision revolves around introducing the healthy living principle, the leader would need to ensure the team understands why this is important and the expected results. These might include an increase in services offered, improvements in local health, and staff development.