In his exploration of the subject, leadership expert Warren Bennis describes the difference between management and leadership with the words illustrated in Table 1.

What might this look like in pharmacy? As a team leader or manager, you may be focused on getting the daily tasks done – meeting the needs of customers,monitoring dispensing, recording figures, providing consultations, carrying out services, ensuring profitability is maintained. You may have senior

However, if you have a team working for you, they will be looking to be inspired by a leader – you. In many relationships, both one to one and in a team, there are those who follow and those who lead.