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Using feedback to improve performance
Introduction
Somebody else’s truth
The behaviour gap
Giving feedback
Use three statements
Using feedback as a motivator
Tips for giving feedback, part: 1
Tips for giving feedback, part: 2
Receiving feedback, part: 1
Receiving feedback, part: 2
Introduction
Good luck with the module!
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Introduction
Effective communication is a feature of successful and thriving workplaces. Constructive feedback can be important in improving team morale; it helps us learn about ourselves and each other, our strengths and weaknesses and how our behaviour affects others. On a personal level, feedback - positive and negative – can increase self-awareness and encourage development. It can also improve staff performance and relationships in the pharmacy.
Don’t worry, you can come back and finish the assessment in your own time.
