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Using feedback to improve performance
Introduction
Somebody else’s truth
The behaviour gap
Giving feedback
Use three statements
Using feedback as a motivator
Tips for giving feedback, part: 1
Tips for giving feedback, part: 2
Receiving feedback, part: 1
Receiving feedback, part: 2
Introduction
Start learning!
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Introduction
Effective communication is a feature of successful and thriving workplaces. Constructive feedback can be important in improving team morale; it helps us learn about ourselves and each other, our strengths and weaknesses and how our behaviour affects others. On a personal level, feedback - positive and negative – can increase self-awareness and encourage development. It can also improve staff performance and relationships in the pharmacy.
Don’t worry, you can come back and finish the assessment in your own time.
Don’t worry your current position in this module will be saved and added to your learning record
