Community pharmacies have been operating in their current format since the start of the NHS. But while most customers already know that community pharmacies dispense prescriptions and sell medicines, and some know about the support you provide, many have limited understanding of the value you can add to the supply of their medicines. As a result, they can be resistant to your questions and your involvement.
Patients – not to mention doctors, nurses and NHS managers – can be surprised at the wide range of services and support that pharmacists and pharmacy teams provide to the public and other healthcare professionals.