Effective delegation
REFLECTIVE EXERCISE:
• What model of delivery will best meet your evolving business needs and that of your community?
• How will you develop and configure your team to best meet these new requirements?
New models of delivery require the pharmacist to spend less time assembling prescriptions and accuracy checking in the dispensary.
The pharmacist increasingly needs to delegate effectively to others who can confidently, safely and efficiently deliver a lean medicines supply process and hand over day-to-day dispensary management to a lead technician.
Delegation becomes increasingly important as we have more demands on our time, especially in the current climate of doing more for less and with funding cuts looming. Bearing this in mind, what activities can you delegate to your team members, and what do you feel that you must do, or at least be involved in? How easy do you find it to delegate?
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