The role of the community pharmacist has evolved significantly in recent years, yet many independents haven’t considered the impact this should have on the design of their pharmacy.

It’s unlikely that you will have another major refit within 10 years, yet a decade ago we didn’t have electronic prescriptions, MURs or small robots in independent pharmacies. What will you want from your pharmacy in 2026?

A good refit should provide you with many benefits:

• Improved workflow and efficiency
• Maximised customer appeal and flow within store
• Improved merchandising and product display
• Maximised sales of OTC and GSL medicines
• Enhanced brand identity.