Objectives €“ Why have you decided to undergo a refit? What will it help you achieve?
Budget €“ A refit can be expensive, consider your available funds and ensure your plan is affordable
Research €“ Research your refit specialist to understand their level of expertise within pharmacy and how they can help you
Identity €“ Your refit should represent your brand identity and promote your best features
Customers €“ Your customer is the most important aspect of your business, consider them at each stage of the process.