Community pharmacies need to transform over the five years of the CPCF agreement. In order for it to succeed, pharmacy businesses and team members must change the way they operate to enable them to deliver what the NHS requires from community pharmacy. This is not a process of ticking boxes to create the appearance of change but affecting real change to meet the needs of the NHS, as described in the Government's Long Term Plan.

Many elements of the CPCF will evolve over the five years of the agreement and this evolution will be evidence based. New services will be piloted and evaluated prior to implementation.

Watch this short video to gain a better understanding of the CPCF and what will be required of pharmacists and their teams.