Each year more than half the UK population is affected by skin disease and pharmacies are excellent places to get advice on skin conditions. The aim of this month's Team Tuesday is to increase your knowledge of skin problems so you can help your customers to keep their skin looking and feeling as good as possible. So, what sort of help can you offer?
Read the accompanying article carefully. It will help you to recognise various common skin problems and advise customers about the products that can help them and the advice they can get from another healthcare professional where appropriate. Have a thorough look at the skincare section in your pharmacy. How well do you know the products, what they are for and how to use them?
Communication skills are just as important as product knowledge when it comes to this category. You and your team should be well prepared with empathy, understanding, knowledge and time to share with customers who have skin complaints or concerns.