If you’re leading the Team Tuesday training session this month, ensure that your team members understand their specific roles and are confident in playing their part.

More specifically:

• Get your team to look at health headlines and discuss their implications for customers
• Get your team to think about how health in the media can be used as a focus in the pharmacy for discussing health with customers
• Get your team to look at the NHS ‘Behind the headlines’ site
• Identify one health story in the ‘Behind the headlines’ pages and get your team to find some newspaper reports that relate to it
• Get your team to compare what the newspapers have said with the ‘Behind the headlines’ analysis
• Get your team to discuss the impact that health headlines have on them. How can this impact be used to understand and help customers?