Peggy, 42, wants to buy a cough medicine for a tickly cough. She says her doctor won't prescribe her antibiotics, despite them 'doing the trick' in the past.

Discuss:

• What further questions would you ask Peggy about her cough?
• What would you say to Peggy regarding coughs and their management?
• Why may antibiotics not be necessary?
• Is there an at-home test you could offer to indicate whether Peggy might benefit from a course of antibiotics?
• What is CRP and how might its levels indicate the need for antibiotics?
• Could you offer a CRP test in the pharmacy?
• What benefits could providing a CRP test offer for healthcare and antibiotic use in your area?
• Under what circumstances might you refer Peggy to her GP for further advice?