Henry, aged 45, comes into the pharmacy to buy a new toothbrush. He asks if you've got any in stock that have soft bristles as his gums bleed when he brushes his teeth and it can be quite painful so he thinks a softer brush might help.

• What further questions would you ask Henry?
• How would you explain the risks associated with bleeding gums?
• What advice would you give Henry to improve his oral health and how would you motivate him to do so? 
• What self care tips and/or products would you recommend? Are you confident you can advise Henry on how to use the product(s)?
• Can you explain how to use a mouthwash, dental floss and interdental brushes? Can you explain the use of the different sizes of interdental brushes? 
• What follow-up advice might you offer Henry? How would you advise him if your recommendations don't work?