If you’re leading this month’s session, here are some pointers to help maximise your training time with the team:

• Get your team to come up with as many myths as they can about pregnancy and caring for a baby in the first 12 months
• Ask the team how they would deal with each of these myths. Firstly, what are the correct facts to give to customers? Secondly, how could the myth/misconception be put right?
• Consider conducting a few role-plays between staff members to learn from each other how best to communicate to customers
• Get your team to identify the recommendations for folic acid and vitamin D during pregnancy
• Ask team members to identify folic acid and other vitamin supplements stocked in the pharmacy that are suitable for pregnant women.