Sue comes to the pharmacy with Emma, her 10-year-old daughter. Emma says her head is itchy and Sue thinks she may have lice. €They take selfies with their friends at the start of term and I'm sure that's how they get them,€ says Sue. €But Emma hates having her hair combed and I'm not sure what to do for the best.€ Emma has long, curly hair. Sue asks about tea tree oil.

• What further questions would you ask Sue?
• What is the best way to be sure that a child has head lice?
• How could Emma be encouraged to have her hair combed?
• What is the ideal detection comb and why do other combs not work effectively? 
• What treatment might you recommend if Emma is found to have head lice? How would you describe the pros and cons of different products and help Sue to choose?
• What would you say to Sue about tea tree oil?