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Learning Scenario
Margaret, a 75 year old regular customer, comes into the pharmacy. You haven’t seen her for a while and when you ask how she has been, she informs you that her husband passed away a few months back after a long illness. She says she’s coping fine but has been feeling a bit lonely and has only just started to get out of the house again.
Don’t worry, you can come back and finish the assessment in your own time.