Thrive under pressure
Research indicates that leaders who succeed in tough times are the ones who are able to cope with pressure, thrive under pressure and lead their people effectively. They don't panic, they have control of their emotions, are self-aware and have a calming effect on those around them. They demonstrate confidence and boost confidence in others.
When under pressure, such people get everyone to focus on what matters most €“ not what matters least. They make things easier instead of adding more pressure by creating a climate of instability, confusion and disagreement.
They bind the team together and enable everyone to draw on their own and collective strength, to be resilient and able to give their best. In this respect, pressure can be a useful catalyst and stimulant to developing a high-performing team.
Activity
Recognise your pressure points
Consider all of the following areas with your pharmacy in mind:
- What are our main sources of intrinsic and extrinsic pressure?
- How could we improve communication within the team?
- How could we improve our work environment and workplace, including staff areas?
- How could we support individual and team development?
- How could we improve individual and team recognition, without breaking the bank?
References and further reading
- Graham Jones. Thrive on pressure: lead and succeed when times get tough. McGraw-Hill, 2010