Practical examples of how leaders can demonstrate their trust are:

• Encouraging a no-blame culture
• Job descriptions that define limits but permit an appropriate degree of autonomy and freedom.

It's worth remembering that the research seems to indicate that in most cases people prefer the personal rather than the process-driven approach to saying thank you. Much of the importance attached to a gesture of appreciation concerns its timing and its relationship to the event concerned and how genuine the thanks are when they are given.

The 3T model gives an insight as to what can be done in simple terms to become a more inspirational leader and to begin to close the so-called 'inspiration gap'. Let's now explore, using a different model, how we might define a process of development for ourselves as leaders.