Scenario
Peter comes into the pharmacy and browses for a while before asking for a private chat. He tells you that he has recently been experiencing some difficulty getting an erection during sex. He’s heard about Viagra, and he’d like to purchase some.
What would you recommend?
For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.