Scenario
Scenario
Jackie, 55, comes into the pharmacy and says she has been suffering from a particularly bad headache that won't go away. She asks if there's anything you can suggest to help.
What would you recommend?
For each part of this scenario, think about the decision you would make and importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.
