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Scenario

Amanda comes into the pharmacy and asks if she can buy some paracetamol suspension for her baby daughter, who seems to be developing a cold. She is otherwise healthy and doesn’t have any underlying medical conditions.

What would you recommend?

For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.

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