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module menu icon When to refer

A customer should be referred to the pharmacist if they:

  • Have symptoms that are severe or last longer than 10 days
  • Have a fever lasting for more than three days
  • Produce nasal discharge that is yellow/green and accompanied by sinus pain or pressure
  • Have blood in their nasal discharge or a persistent clear discharge after a head injury
  • Notice a change in vision or swelling around their eyes
  • Are a baby with nasal congestion that is causing feeding difficulties
  • Are a child who may have a foreign object inside their nose
  • Have symptoms that initially improve but then worsen
  • Are taking prescribed medication for a long-term medical condition
  • Have symptoms that persist despite the use of appropriate OTC medication.

Did you know?

Normally the nose and sinuses produce a pint and a half of mucus secretions per day.

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