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Advise customers who are worried about their hearing to go for a hearing test, offering signposting where necessary. Suggesting that they use ear protectors in noisy environments can also be helpful.

When flying, to prevent the adverse effects of air pressure changes on the ears, customers can:

  • Yawn
  • Swallow frequently – chewing gum or sucking on sweets can help with this
  • Equalise the pressure by pinching the nose, closing the mouth and gently breathing out through the nose until a ‘pop’ is felt in the ears
  • Bottle feed babies or give them a dummy during take off and landing. 

Did you know?

Feelings of stress and fear can increase earwax production.

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