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There are certain symptoms that should ring alarm bells. Get your pharmacist involved if a customer is under six years of age, is pregnant or breastfeeding, or reports any of the following:

  • Coughing up mucus or phlegm that is not clear or white, or coughing up blood – these are signs of a complication such as a chest infection
  • Signs of another complications such as sinusitis or an ear infection
  • A health problem that means that they are more likely to suffer complications, for example, someone with a long-term condition or a weakened immune system because of chemotherapy or other treatment
  • A high fever that will not go down or lasts several days
  • Sudden deterioration or worsening or persisting symptoms
  • Finding it hard to breathe or chest pain
  • Symptoms that have lasted for longer than three weeks
  • Being on other medication.

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