Supporting customers with eczema

Moderate to severe eczema will still be managed in primary care. You can support customers affected by eczema in your pharmacy by reminding them how often to apply emollients and checking that they are using one that works best for them. As stated below, NICE guidelines call out emollients as the key components for the management of eczema in a stepped approach.

NICE stepped approach to managing eczema for under 12s:¹⁹

NICE recommends the use of emollients at all times for dry skin conditions, even when the skin is clear.