Learning scenario
Joanna, 43, comes to the counter for advice. She has suffered with eczema in the past, and she has found that her skin is particularly dry at the moment. Joanna explains that it can sometimes become itchy and looks scaly, so she tries to hide it. She wants to manage it now to try and prevent it from getting worse. Through your consultation you identify that she doesn't moisturise daily as she has not found a cream that works for her.
What advice could you give to Joanna?
INCORRECT
Joanna should be advised to use an emollient (even when the skin is clear) to help hydrate and restore her skin barrier
INCORRECT
A topical corticosteroid should not be used to manage dry skin. Joanna should use an emollient to help hydrate and restore her skin barrier
CORRECT
People's skin needs can vary, and she may not have found the right emollient for her. Daily use of emollients is encouraged even when skin is clear
INCORRECT
There are no signs to refer to the GP, such as an infection. Self-management of dry skin is advised by the NHS, and Joanna should feel enabled by the pharmacy team to manage her dry skin confidently
REFERENCES
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Online references last accessed October 2019
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