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module menu icon Counselling customers

Counselling customers

As warts are caused by a viral infection they can also be spread to others or to other parts of the body. The virus can be spread by direct contact or through contact with a contaminated surface, by entering damaged skin, causing multiplication and growth of the cells. To limit transmission to others or personal spread, it is key to counsel your customer on the following advice:

KEY COUNSELLING
POINTS:4

  • Wear flip-flops or other appropriate foot wear in communal showers
  • Avoid sharing shoes, sock or towels
  • Keep feet dry and change socks daily
  • Avoid scratching the warts
  • Avoid biting nails or sucking fingers that have warts

NOTE: Customers who are treating a wart with EndWarts Pen should not cover the wart with a plaster as this may damage the skin.

WHEN TO REFER
TO THE GP:1,5

  • If the customer has warts on their face or genitals
  • If the wart is bleeding, changes appearance or is very painful
  • An uncertain diagnosis
  • If the customer is extensively affected by warts
  • If the customer has a weakened immune system

CONTRAINDICATIONS:

  • Customers under 4 years cannot use EndWarts Freeze
  • Peoples with diabetes cannot use EndWarts Freeze - but can use EndWarts Pen on healthy skin (undamaged and unaffected by diabetic disease) with extra care
  • People with circulation or blood clotting problems cannot use EndWarts Freeze - but they can use EndWarts Pen

Job number: END-2019-0302 Date of preparation: July 2019

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