Learning Scenario
Learning Scenario
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A customer comes in and notices that you stock a variety of pet health products in your pharmacy. She wasn't aware that community pharmacies catered for animal health and normally travels 30 minutes to a pet store to buy flea and tick treatments for her dog. She decides to purchase some FRONTLINE Plus while she has the opportunity.
Which of the following topics should you cover to supply FRONTLINE Plus appropriately and showcase your expertise to make her consider your pharmacy for her future pet health needs?
Select all of the correct answers before proceeding to the next screen.
CORRECT - This is important so the correct size product is given to her dog. Dogs should be at least 2 kg and 8 weeks old, while cats should be at least 1 kg and 8 weeks old.
INCORRECT - No product stops fleas from jumping onto pets. It's normal to see fleas on a treated pet, as pets can pick up new fleas from outside, and it can take up to 24 hours for these new fleas to be killed after contact with the treated pet.
CORRECT - This will kill fleas and ticks on her dog and also stop any flea eggs from hatching in her home.
CORRECT - She should also check her dog regularly for ticks, and safely remove any dead ticks that don't fall off with a tick remover.