Chris, a man in his 40s, asks whether it is worth seeing the doctor about his knee, which he thinks he has strained while running.
What would you recommend?
For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice, and discuss this with your team and pharmacist.Â