When to refer
The following customers should be referred to the pharmacist:
- Customers taking other medication
- Pregnant women
- Children presenting with a crop of ulcers, as well as sores on their hands and feet as they may have hand, foot and mouth disease
- Anyone with particularly large ulcers (larger than the blunt end of a pencil) or persistent ulcers
- Anyone with an ulcer that is getting more painful and red
- Cold sore sufferers who have a weakened immune system
- Customers with a cold sore that is very large, painful or not healing.
Check with your pharmacist or pharmacy SOPs for specific guidance.
Did you know
Susceptibility to mouth ulcers often runs in families.