Sophie, who is in her 40s, asks for a private chat. She thinks she has piles and wonders what treatment you would advise.
What would you recommend?
For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice, and discuss this with your team and pharmacist.
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