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Alan has been smoking for most of his adult life but now he’s nearing his 60th birthday he thinks it’s about time he quit and started taking care of himself. He has never tried stopping before and wants to know the best way to go about it.

What would you recommend?

For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice, and discuss this with your team and pharmacist.

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