When to refer
In addition to your pharmacy protocol, you should also refer to the pharmacist:
- Men with symptoms of cystitis
- Children
- Pregnant women
- Anyone with blood in their urine
- Customers complaining of fever or pain in their side, or vomiting
- Anyone experiencing thrush symptoms for the first time
- Customers frequently affected by thrush (more than twice in six months)
- Anyone who isn't sure of their diagnosis
- Customers who are taking other medication
Signposting
For more information, you can:
- Use your Counter Intelligence Plus training guide
- Visit NHS choices.