Scenario
Mr Grant wants to purchase some flea prevention treatment that is also effective against ticks. He tells you that his dog Billy is two years old, weighs 12kg and is in good health.
What would you recommend?
For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.
