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Indigestion and heartburn
Scenario
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Scenario
Anya is in her 30s and comes into the pharmacy to get some advice. She explains that she gets a burning sensation around her breastbone area after eating and at night.Â
For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.
Don’t worry, you can come back and finish the assessment in your own time.
