It takes less than a minute to create your secure account – you just need to tell us
a few details about yourself and create a password.
I can’t remember my password
Please click on the “Forgot my password” link in the login form and follow the
instructions.
I can’t remember the email address I registered my account with
Please email info@pharmacy-network.co.uk so we can check for you.
What learning content do you have?
Pharmacy Network contains a library of high-quality
educational e-learning modules, videos and articles to support your ongoing
learning.
Is the learning suitable for all pharmacy team members?
Yes, we have content suitable for all abilities, with topics covering business
management, clinical, practice and OTC. Our aim is to help you keep up to date and
develop your skills and knowledge to positively influence patient outcomes and customer
experiences.
Can I access the library on my mobile?
Yes, you can access all learning at work or at home on any mobile, PC or tablet
device
What’s the best way for me to find relevant content for my role?
There are three ways you can find relevant content. Firstly, the homepage will display
suggestions for you. If you are logged in, we can tailor the content to your particular
job role and topics of interest, as well as making it easy for you to see what’s
trending. Secondly, you can use the “search” function at the top of the website.
Finally, you can click on “explore” in the main menu and browse topics of interest to
you.
How long do modules take?
We have a range of modules and videos ranging from 2 minutes up to 15 minutes. There
is something for everyone, even if you are short on time.
Can I save content for later?
Yes. If you see a piece of learning you would like to take, but haven’t got time right
now, you can “Bookmark” it for later. Please note you need to have a registered account
and be logged in to access this feature.
Can I record my learning outcomes?
Yes, logged in members can record their learning outcomes on any piece of content and
save them in their learning log. Pharmacists and technicians can do this using recording
templates in line with GPhC requirements.
How do I get a learning log?
You have to register an account on Pharmacy Network and login
to access your personal, secure learning log.
What does my learning log do?
It documents all the learning you have recorded, including completed learning, learning
in progress and bookmarked learning you have saved to do later.
If I’m a pharmacist or pharmacy technician, can the log help me fulfil the GPhC’s
revalidation requirements?
Yes, pharmacists and pharmacy technicians also have the ability to record and add their
own revalidation entries to their learning log in line with GPhC requirements.
If I’m a member of more than one website on The Pharmacy Network,
can I access all my learning in my learning log even if I’ve recorded it on different
websites?
Yes, if you record learning on more than one website, it will be displayed in your
learning log which is shared across all the accounts you have registered with The
Pharmacy Network.
How do I view/print a certificate of my learning?
Certificates are available at the end of every module, after the assessment questions.
They are also accessible via the learning log.
How do I change my personal details, email address and password?
Login and click on “Settings” in your member menu and click on the relevant links to
change any of your details. All saved changes take immediate effect.
If I leave the industry and want to delete my account, can I do so?
Yes absolutely. You are able to delete your account at any time but please be aware that
by doing so you will also delete any historical learning records you have in your
learning log.
If I have a query or I’m stuck, how can I get help?
You will need to have registered an account to get help. Logged in members can click on
the “Helpdesk” link in their Settings and submit a Helpdesk ticket. We endeavour to
respond to new Helpdesk tickets within 24 hours during office hours (9pm to 5pm Mon to
Fri)
How can I check on your Terms of Service, Privacy Policy and Cookie Policy?
You can click on the relevant links in the footer of the website. If there are any
proposed changes to any of our Policies, we will email registered members in
advance.
Is Pharmacy Network GDPR compliant?
Yes we are and we take your privacy and the security of your data extremely
seriously. Please read the Privacy Policy for further details. Logged in members can
click on the “My data” link in “Settings” to download a copy of all the personal
data we currently hold on you.
Who is the company that owns and operates Pharmacy Network?
Communications International Group Limited (CIG), the largest, most experienced publisher
in the UK pharmacy sector. CIG is the UK’s leading provider of sector-specific news and
training, publishing 15 healthcare and beauty titles including Pharmacy Magazine,
Training Matters, P3Pharmacy, Independent Community Pharmacist and Beauty Magazine. Over
the years the company has built an enviable reputation in pharmacy, journalism,
education, training, regulatory, awards and conferences, that today amounts to more than
350 years of healthcare industry experience.
How do I sign out?
Click on the Sign Out link that can be found at the top of the website, in you member
menu.
In order to collect the information including Personal Data described in our Privacy Policy We may use Cookie and similar technology on Our Site.
Pharmacy Network is a member of The Pharmacy Network, a learning system where you can read articles, take e-learning modules, keep an e-learning log, take part in community activities and more. The Pharmacy Network is operated and maintained by or on behalf of Communications International Group Limited (registered in England & Wales with number 01241120) whose registered office is at 239 Linen Hall, 162-168 Regent Street, London W1B 5TB and its subsidiary and associated group companies (“CIG”, “We”, “Our” and “Us”).
In this Cookie Policy the following terms shall have the following meanings;
“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Cookies can be first party, i.e. Cookies that the website you are visiting places on your device, or third-party Cookies, i.e. Cookies placed on your device through the website, but by third parties, such as Google. For further information please visit www.allaboutcookies.org.
“Our Site” or “The Site” means this Pharmacy Network and/or The Pharmacy Network
Most web browsers automatically accept cookies, but if you do not want information collected this way, there is a simple procedure in most browsers that allows you to deny or accept the cookies feature (please read below for more details about how to do this). We use Cookies to distinguish you from other users of Our Site. This helps Us to provide you with a good experience when you browse Our Site and also allows Us to improve The Site. The Cookies that We use enable Us to recognise your device so you don't have to give the same information several times during one task. They also recognise when you have given your username and password so that you don't need to do it for every web page that you visit. They also measure how many people use Our Site so that We can make it easier to use and ensure there's enough capacity to make The Site fast.
We work with other third-party organisations to provide the services on Our Site. A third party is an organisation which is not hosted at the domain address in your browser when you visit Our Site. These third parties may also use cookies on Our Site and can also place cookies on your device without you visiting their website directly. If you would like more information about third-party cookies, please read below.
The two types of cookies We use are known as "session" cookies and "persistent" cookies. These may be cookies which We use and/or a third-party uses.
Session cookie A session cookie is used each time you visit Our Site to give you a session ID. We use this type of cookie to link your actions on Our Site and each session cookie will only last for a browser session, at the end of which it will expire. Each browser session will start when you open your browser window and finish when you close your browser window. After your visit to Our Site all session cookies are deleted. Each time you visit Our Site you will have a different session ID.
Persistent cookie A persistent cookie allows your preferences or actions across a site (or across different sites) to be remembered. It has a longer lifetime than a session cookie and lasts for the period of time specified in the cookie (this will vary from cookie to cookie). This type of cookie will not be deleted when you close your browser window and will be stored on your device. It will be activated every time you visit a website which created that particular persistent cookie.
Certain Cookies contain personal information, for example if you click on a "remember me" button when you log-in a Cookie will store your username.
What Cookies do We use?
To help you understand cookies, We have classified each cookie as one of the following:
strictly necessary cookie
performance cookie
functionality cookie
Advertising cookie
Interest Based Advertising Cookie
Strictly necessary cookie These cookies are essential to a website in order to enable a user to move around and to use a websites features, such as remembering information entered on forms when a user moves between pages within a browser session. Without strictly necessary cookies, certain services on a website may not be made possible and a website may not perform as smoothly as it should.
Performance cookies collect information about the use of a website and help to improve the way a website works. For example, performance cookies may show which are the most frequently visited pages, help to record any difficulties with a website and show whether advertising on a website is effective or not. Performance cookies do not collect information that identifies a user personally and all information that is collected by these cookies is aggregated and anonymous.
Functionality cookie allow a website to remember the choices you make and to provide enhanced and more personal features. Functionality cookies also remember changes you have made, such as customising a certain webpage and for other services you request such as watching a video or commenting on a blog. Functionality cookies will not track your activity on other websites.
Advertising cookies are used to deliver adverts which are more relevant to you on our Websites, or to limit the number of times you see the same advert on a website. These types of cookie are also used to help measure the effectiveness of an adverting campaign.
Interest based advertising cookies are used to target relevant adverts, content and communications to you based on your browsing behaviour on our Websites. Such adverts, content and communications may appear to you on our Websites, on other 3rd party Websites, on social media platforms and in our email communications. These types of cookie are also used to help measure the effectiveness of adverting campaigns.
Please note that third parties may also store advertising cookies and Interest based advertising cookies on Our Site. Please see below for more information.
How do I consent to use of cookies on this website?
Accepting strictly necessary cookies and performance cookies is a condition of using Our Site. If you reject these types of cookies then we cannot predict how Our Site will perform when you visit it nor guarantee your security.
You can control the use of functionality cookies, targeting cookies or advertising cookies. We explain how you can manage the different cookies We use on Our Site below. If you prevent the use of these types of cookies then this may interrupt some services on Our Site.
How do I consent to use of cookies on this website?
In some cases, We may use third parties to manage our cookies but We do not allow any third party to use these cookies other than for the types of purpose listed in this policy.
Third party advertisers and other organisations may also use their own cookies or other technologies to collect information about the content of our Website and/or the advertisements you have clicked on. This information may be used by them to serve advertisements which they believe are most likely to be of interest to you based on content you have viewed. Third party advertisers may also use this information to measure the effectiveness of their advertisements.
We do not have access or control over the cookies placed on Our Site by third parties and use of their cookies is subject to their own privacy policies. We recommend that you review the privacy policies of each of Our third parties and We have included details at the links below.
Cookies placed by third parties may serve different purposes. They may be strictly necessary, performance, functionality, targeting or advertising cookies. For more information on these different types of cookies and what they do, please see above.
To disable or reject third party cookies you must go to the relevant third party's website. We have explained how you can control third party cookies on your browser for the main web browsers above.
You can control which cookies you get and which you keep on your device. Unless you have adjusted your browser settings so that it will refuse Our cookies, Our system will issue cookies when you visit Our Site
Many web browsers can be set up to ask for your prior consent before an individual cookie is set on your device. This will give you control over your cookies but naturally may interfere with your browsing experience i.e. if you have to accept each cookie on Our Site (and on other websites you visit).
You may refuse to accept Our cookies on your device at any time by activating the setting on your browser which allows you to refuse cookies. We have included links below to direct you to the pages of the main web browsers’ sites which provide details about changing your browser settings. For information on how to control cookies on web browsers which are not included below or on other devices which you use to view Our Site (such as on mobile phones and other mobile devices) please refer to your user manual.
Please note that by deleting cookies or disabling future cookies you may be unable to access certain areas or features of Our Site and it will mean that settings such as your stored username and password may have to be reset. If you adjust your cookie settings this may affect the other Websites you visit also.
All of the major browsers offer tips and guidance for managing the cookies available on your browser including:
There are also lots of different third-party browser plug ins and extensions available which you can download to make it easier to see and control your cookies. We have included a list of examples of these for the main browsers below:
Some of these sites enable you to opt out of online behavioural advertising and other tracking cookies (i.e. in addition to the control settings on your browser as set out above).
Email Cookies
We may set cookies within emails We send to you (if you have consented to receiving emails from Us). These cookies are used to track how often Our emails are opened and clicked on by Our customers. You can manage email cookies in the same way as website cookies, as explained above.
PLEASE NOTE THAT IF YOU USE YOUR BROWSER SETTINGS TO BLOCK ALL COOKIES (INCLUDING ESSENTIAL COOKIES) YOU MAY NOT BE ABLE TO ACCESS ALL OR PARTS OF OUR SITE.
Amendments
We may revise this Cookie Policy from time to time. Any changes We make to the Cookie Policy in the future will be posted on this page
This version of the Cookie Policy was last revised on 19th September 2018.
