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module menu icon Communication is key

Communication is key 

Discussing how the DMS will work within the locality provides another opportunity for community pharmacy professionals to develop good working relationships with their local GP/PCN pharmacy professionals. This could include: 

  • Agreeing the best way to communicate with each other 
  • Identifying what services different community pharmacies provide 
  • Clarifying what the GP/PCN pharmacy professional does routinely in practice, for example, medicines reconciliation, dealing with medicines queries, medication reviews or any specialist clinics
  • Making community pharmacy professionals aware of which days GP/PCN pharmacy professionals work in practices.
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