The scenario

“Good evening, Jay. How are you and how’s your little one?” asks pharmacy technician Vicky as she takes payment for nappies for Jay’s 18-month old daughter.

“All good thanks, Vicky, especially now we can see friends and family more easily,” he replies.

“That’s great to hear. It’ll be your turn for your vaccine soon, since all the over-30s have now been invited,” Vicky says.

“To be honest, I’m feeling a bit anxious about it,” says Jay. “I’ve read stuff on social media about some of the potential vaccine side effects, which really worry me. I keep thinking I should take my chances and not have the vaccine.”