Harpinder Kaur beckons pharmacy technician Vicky over.

“Are you OK?” asks Vicky. “You look a bit stressed.”

“Stressed doesn’t begin to describe it,” replies Harpinder. “Gird collapsed at the weekend, and I really thought we were going to lose him.”

“Oh my goodness!” exclaims Vicky. “Is he OK?”

“Yes, he’s fine, but he had to have emergency surgery on his heart to fit a pacemaker,” says Harpinder. “We saw the surgeon just before he was discharged home yesterday – too quickly, if you ask me, he needed another couple of nights with all the nurses and doctors around  – and he said that he needs to be careful around electrical items in the kitchen. What does that mean? Can’t he make a cup of tea for himself anymore?”