The following organisations can provide further information and support for pharmacy teams and patients:

• Epilepsy Action / 0808 800 5050
• Epilepsy Society / 01494 601 400
• Epilepsy Research UK
• Young Epilepsy / 01342 831342.

Reflective exercises

• Are you and your staff confident about counselling someone who has been supplied with a nasal spray or nasal drops? Check to see whether anyone’s knowledge can be improved.

• Make a list of the OTC products stocked in your pharmacy for the treatment of allergic rhinitis (AR). Do you have all the products available to meet the first-line needs of people with mild intermittent allergic rhinitis, moderate-to-severe intermittent AR and mild persistent AR?