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Training your team and ensuring everyone's knowledge is up-to-date are important CPD triggers. We suggest that you get the team together for a training session based on the activities below and discuss the various ways in which you can offer customers and patients added care in this category.

Subject: ovulation and pregnancy testing

This Train Your Team checklist provides support and information to run a team training session on ovulation and pregnancy testing. This content can also be used for your own CPD.

Reflection

• Do we give the best possible advice on the use of ovulation test kits?
• Do we know how they work and when they should be used?
• Am I aware of the latest statistics on infertility in this country?
• Am I aware of the latest NICE guidelines on fertility? (Clinical guidelines, CG156; February 2013)
• Do we give appropriate, evidence-based lifestyle advice to couples trying to conceive?

Training checklist:

Ensure support staff understand the following key points:

• Trying to conceive is a sensitive subject
• Conceiving a baby does not necessarily happen quickly
• How the different stages of the female monthly cycle link in with the way in which ovulation test kits work
• The differences between the newest and older ovulation test kits
• The importance of healthy eating and lifestyle while trying to conceive and during pregnancy
• The importance and timing of folic acid supplementation
• How home pregnancy testing kits work.

I will ensure:

• My knowledge of ovulation test kits is up to date
• My staff know when customers with problems trying to conceive should see the GP
• My staff understand the importance of sensitivity and privacy in communication with customers who are trying to conceive
• My pharmacy assistants can meet the points in the training checklist.

Practice activity

• What support is available to couples having fertility problems?
• See: NHS Choices; Infertility Network UK; and Fertility Friends.