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This P3 Business CPD module is on how to combine product knowledge with people skills in patient consultations, which can lead to better outcomes.

Goal:
- To explore the changes you might need to make in order to deliver a range of public health services.
Objectives:
- To review your pharmacy’s opportunities for improving public health
- To know how to find data on the needs of your local population
- To explore ways of building capacity so that your pharmacy can deliver more services.
About this module
Pharmacy needs strong managers, effective leaders and people with the right skills to drive the profession forward. With this in mind, P3 Business CPD modules are written as practical learning tools for use by anyone in the pharmacy team.
Continuing professional development (CPD) is a statutory requirement for pharmacists. Completion of the module will contribute to the nine pieces of CPD that must be recorded in a year, as stipulated by the GPhC.
Record your learning and how you applied it in your practice using the action and evaluation record at the end of this module, which will then be stored in your personal learning log. You must be registered on the website to do this.